Matt Lane

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Matt Lane

I love looking at where we are, working out where we want to be, and creating things to get us there


WCC Internal Accessibility Hui

The Accessibility Hui is an internal meeting of Wellington City Council staff from different disciplines who all have an interest in accessibility. The Hui was started in December 2019 after the launch of the Accessible Wellington Action Plan 2019. Last week the Wellington City Council Website team hosted the March Accessibility Hui. Due [...]

Matt LaneMatt Lane

When c******r is a dirty word

In the last few years there has been a proliferation of organisations using the word “customer”, as they realign their organisations to be more customer-focused, create new teams that prioritise the customer, and generally declare their allegiance to “the customer”. Local government is no exception to this trend. It is important to be [...]

Matt LaneMatt Lane